How it Works

Your FlexPay Options

It’s easy; once your agreement has been signed, we’ll capture the services and products you would like to sell through the portal and upload them to FlexPay on your behalf. To get your customers signed-up, you can:
  • Refer customers to us via your FlexPay portal login and we will manage the rest
  • Add a FlexPay button to your website allowing customers to click and register directly*

* This will also enable you to use FlexPay like a traditional payment gateway (such as PayPal), allowing customers to pay in full at the time of purchase. Finally, you can provide an advance payment option enabling your customers to save for future services and products, just like a holiday or Christmas savings plan.

We will support you at every step of the way starting with an introduction session online to ensure that you and your team understand how the service and FlexPay portal work. You will also have a dedicated relationship manager (with a deputy when they are absent or on-leave) who you can speak to at any time during working hours via the FlexPay portal, email, chat or a call.

Click here for frequently asked questions to find out more about how our FlexPay service works.


We take care of your customers, from sign-up to the final monthly instalment


Recovery is included so late payments and arrears are dealt with right away

Increase Business

With FlexPay, you can reach a wider audience and increase business and customer loyalty

Opening Times
Open Monday to Thursday - 9.00am to 5.30pm
Friday - 8.30am to 5.00pm
Weekends – Closed

3 Manchester Park, Tewkesbury Road, Cheltenham, GL51 9EJ

Phone : + 44 (0) 1242 508 603
Please note calls may be monitored for training and quality purposes

Copyright © 2021 FlexPay All Rights Reserved

FlexPay is a trading name of Oriel Collections Limited. Oriel Collections Limited is authorised and regulated by the Financial Conduct Authority for accounts created under the Consumer Credit Act 1974 (amended 2006).