We charge a small admin fee to manage FlexPay on your behalf. It’s a standard monthly charge based on the length of each of your customers’ FlexPay plans and you decide who pays (you or your customer). If you choose to pass the fee on to your customer, the service is completely free to you, with the exception of FlexPay4 as described below.
There are no hidden charges, add-ons or excess payments and your fee structure will be discussed with you as part of your tailored agreement
Full admin fee payable up-front
by your customer/s with
the first scheduled monthly payment.
Admin fee payable in instalments by your customer/s alongside their scheduled, monthly payments
Full admin fee payable up-front by your organisation with the first scheduled monthly payment.
Full admin fee payable up-front by your organisation for products and services provided to customers in advance.
* FlexPay4 – The admin fee for services or products already delivered must be paid up-front by you so that it does not become a credit agreement by law.
We take care of your customers, from sign-up to the final monthly instalment
Recovery is included so late payments and arrears are dealt with right away
With FlexPay, you can reach a wider audience and increase business and customer loyalty
Open Monday to Thursday - 9.00am to 5.30pm
Friday - 8.30am to 5.00pm
Weekends – Closed
3 Manchester Park, Tewkesbury Road, Cheltenham, GL51 9EJ
Phone : + 44 (0) 1242 508 603
Please note calls may be monitored for training and quality purposes
Copyright © 2021 FlexPay All Rights Reserved
FlexPay is a trading name of Oriel Collections Limited. Oriel Collections Limited is authorised and regulated by the Financial Conduct Authority for accounts created under the Consumer Credit Act 1974 (amended 2006).